Q: Where do you ship from?

A: We ship from China .

Q: what coutries do you ship to ?

A: We ship to anywhere express can reach !

Q:What is your minimum quantity?

A: Generally, we have no MOQ. For customized packing bottles, for examples, glass bottles or gorilla bottles 120ml/60ml/300ml,  we suggest to buy by full case. 

Q: What payment do you accept ?

A: Paypal, TT and Western Union

Q: What shipment do you use ?

A: According to your address and time you accept, you will choose from DHL, UPS, TNT, EMS, by sea, by air or by railway . 

Q: Can I get free samples?
A: Yes, we can give you 2-3pcs samples to test before formal order. You can request up to 5 types of bottles at a time.  but we need charge shipping and handling aournd 20USD . You can request a full refund for your sample order once you place an formal order.

Q : How long will you ship out my order ?

A: Generally, small orders, we ship out within 1-3 working days if we have stock; big order,  we will ship out within 5-7 working days. If your order need customize, like printing, pls give us more days.  Orders received Saturday or Sunday will not process until Monday. We do not work during National Festivals, like New Year, Labor Day etc. 

Q: Do you accept ODM or OEM order ?

A: Yes, we accept ODM or OEM order. We can produce any color for your bottles, can print logo/engrave logo for your bottles, can open mouds for your special bottles design. 

Q : What are LDPE bottles and PET bottles? 

A:  LDPE ( Low Density Polyethylene) 

LDPE is similar to HDPE in composition. It is less rigid and generally less chemically resistant than HDPE, but is more translucent. LDPE is used primarily for squeeze applications. LDPE is significantly more expensive than HDPE

A: PET 
Plastic Bottles made from Polyethylene Terephthalate are commonly used for carbonated beverage bottles. PET provides very good alcohol and essential oil barrier properties, generally good chemical resistance (although acetones and ketones will attack PET) and a high degree of impact resistance and tensile strength. The orienting process serves to improve gas and moisture barrier properties and impact strength. This material does not provide resistance to high temperature applications -- max. temp. 160° F.

A: PET bottle is clear , PE bottle is translucent. PE bottles is mor soft than PET bottle. 

Q: What can I do if we get defected bottles ? 

A: Pls check carefully once you have got your bottles, if cartons damaged during the transportation or some bottles missing or bottles leaking problem, pls contact the sellers immediately and send them pictures and vedio. 

Q: Why are my gorilla bottles melting deformed? 

A: PET bottles will be out of shape if  put in the sun for a long time or under high temperature. 

Q: Can you assemble my orders ？

A : Yes. For example, we can help put tips into caps if you have a need.

Q: What color bottles do you usally have in stock ?

A: clear bottles with white or black caps, those are our common colors. For colored bottles, if we have stock, no need for MOQ; if we do not have stock, Each color MOQ: 10000sets. 

Q: Can we place orders online ?

A: Yes, we have an online store at DHGATE. Store ID : vipbottles. You can place orders there.